Complete Knowledgebase - Purpletree

How the Magento 2 Helpdesk Extension Improves Customer Support and Ticket Management

The Magento 2 Helpdesk Extension enables merchants to manage customer support efficiently through an integrated ticketing system. Customers can create support tickets, upload attachments, track conversations, and receive updates, while administrators can organize tickets using departments, statuses, priorities, email notifications, and export options—all from the Magento admin panel.

- June 29, 2026

Boost Sales with Purpletree Product Image Labeler for OpenCart

Purpletree Product Image Labeler for OpenCart helps store owners add attractive badges, ribbons, and promotional labels directly to product images. Highlight sales, new arrivals, featured products, best sellers, and special offers to improve product visibility, customer engagement, and conversions.

- June 24, 2026

OpenCart Option Images and Color Swatches: Features, Benefits, and Usage Guide

Enhance your OpenCart store with Option Images and Color Swatches. Allow customers to select product variations using visual images and color swatches instead of standard text options. Improve product presentation, simplify variation selection, increase customer engagement, and boost conversions with a more interactive shopping experience.

- June 15, 2026

OpenCart Abandoned Cart Extension: Recover Lost Sales & Boost Revenue

Recover lost sales and increase conversions with the OpenCart Abandoned Cart Extension. Automatically track abandoned carts, send reminder emails, recover potential customers, and boost store revenue through automated follow-ups. A simple yet powerful solution for improving customer retention and maximizing eCommerce profits.

- June 11, 2026

Speed Up OpenCart Checkout with Hide Checkout Steps Extension

Improve your OpenCart checkout experience by hiding unnecessary checkout steps, automatically selecting shipping and payment methods, and creating a faster, smoother purchasing process. Reduce cart abandonment, increase conversions, and simplify checkout for both guest and registered customers.

- June 09, 2026

Purpletree Magento Product Designer User Guide & Documentation

Learn how to use the Purpletree Product Designer to create and manage personalized products with ease. This user guide covers product setup, design area configuration, clipart management, customer design tools, order management, and design export options for a smooth customization experience.

- June 01, 2026